Service Advisor

Job Description

Join a leading vehicle dealership company in Qatar as a Service Advisor and be at the forefront of customer service excellence.

As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by effectively managing the service process and providing exceptional assistance to vehicle owners. Your primary responsibilities will include greeting customers, assessing their service needs, scheduling appointments, and coordinating with the service team to deliver timely and quality vehicle maintenance and repairs.

To excel in this role, you should possess excellent communication and interpersonal skills, as you will be the main point of contact for customers during their service experience. Your ability to listen attentively, understand customer concerns, and provide accurate and clear information will contribute to building trust and establishing long-lasting customer relationships.

In addition to your customer service skills, a good understanding of automotive maintenance and repair is essential. You will be responsible for explaining service recommendations and ensuring customers have a comprehensive understanding of the work required. Your technical knowledge and expertise will instill confidence in customers, assuring them that their vehicles are in capable hands.

Our client values the well-being of their employees and provides a comprehensive package of benefits. Accommodation, transportation, medical coverage, and air tickets are provided, ensuring your comfort, convenience, and health during your employment. Additionally, food allowances are included in your salary, further enhancing the overall employment package.

Working hours for this position are 8 hours per day, with a 6-day workweek. This allows you to efficiently manage customer interactions and service requests while maintaining a healthy work-life balance. The contract period for this vacancy is 2 years, with the possibility of renewal, providing stability and the opportunity for professional growth.

If you have a passion for providing exceptional customer service and possess the necessary automotive knowledge, we invite you to apply for the Service Advisor position. Join our client’s leading vehicle dealership company in Qatar and contribute to creating a positive and rewarding service experience for vehicle owners.

To apply, please send your resume to the provided email address. Take the next step in your career as a Service Advisor and become part of a team dedicated to delivering excellence in customer satisfaction and vehicle maintenance. Don’t miss this opportunity to showcase your skills and thrive in a dynamic automotive environment.