No 24\/B, Kuduwamulla Road, Katubadda, Sri Lanka
\n(+94) 761852542 \/ (+94) 765676694
\nandreena.dias@yahoo.com<\/p>\n
TO WHOM IT MAY CONCERN<\/p>\n
This is regarding the position that your company has recently listed. I believe my
\nqualifications and experience will make me an ideal candidate for this job.
\nI am an experienced customer service professional having spent the past twelve years
\nworking in the field in various capacities. I have a proven track record of providing excellent
\ncustomer service. I am also an expert in managing customer relationships. I have a deep
\nunderstanding of the importance of customer retention. In my current role as a Customer
\nService Executive at Amante Lanka Pvt ltd, I am responsible for the following duties.
\n\u2022 Managing customer relationships and clearly understanding their objectives to facilitate
\nexceptional levels of service
\n\u2022 Handling all E-commerce related complaints, providing appropriate solutions and
\nalternatives within the time limits
\n\u2022 Coordinating both internal and external partners to ensure top-flight customer service
\nand satisfaction
\n\u2022 Establishing solid and trusting partnerships through exceptional relationship-building
\nskills
\n\u2022 Possessing excellent product knowledge to enhance customer support
\n\u2022 Building sustainable relationships and trust with customers through open and
\ninteractive communication
\n\u2022 Identifying and assessing customers\u2019 needs to achieve satisfaction
\nI am patient, friendly, and always willing to go the extra mile to help a customer. I have a
\nstrong understanding of the customer service process and I am familiar with the latest
\ncustomer service technologies and tools. I am also comfortable working in a fast-paced
\nenvironment.
\nMy solid educational foundation, commitment, and experience are outlined in the attached
\ncurriculum vitae. Thank you in advance for your consideration. I look forward to discussing
\nhow I can contribute my strengths to enhance your organization. Please find my curriculum
\nvitae attached for your review.<\/p>\n
Andreena Dias<\/p>","protected":false},"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","candidate_category":[],"candidate_location":[951],"candidate_tag":[],"class_list":["post-26622","candidate","type-candidate","status-publish","hentry","candidate_location-sri-lanka"],"yoast_head":"\n