
Dilnuwan Madusanka Gunawardana
About Candidate
Dear Sirs/Madam,
I understand from your advertisement that your organization needs young and dynamic people for working in the services that make your organization more competent than other organization. You will note from my enclosed CV that I my education background as well as the Work experiences during last 02 of years through which I have had exposure and hands on experience in Guest Relation with Deal with Many Guest and concern about the service and Guest Services makes me an ideal candidate for the position.
I have completed my Bachelor of Business Administration (Special)Degree. Specialized in Hospitality & Leisure Management. I believe working in a reputed service organization like your one will provide me an excellent opportunity for my career growth in the area of Guest Relation with Front office. I am confident that if you provide me the opportunity to serve your organization efficiently and effectively, I will prove myself to be an important asset for your company through my dedication, sincerity and highest level of professionalism.
I would request for an interview at your convenience. For any query, you can reach me at my mobile (+94) 76 89 13 909 and e-mail – dilnuwanmadusanka@gmail.com
Finally,
Enclosed is my resume for your review. I welcome the opportunity to discuss with you
personally how my skills and strengths can best serve your company. I appreciate your time
and consideration.
Sincerely,
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Work & Experience
Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities etc. Check on VIP reservations, complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages Ability to relate well to Hotel guests and employees.