JAYASINGHEGE SHEHANI MADUSHIKA DUSHYANTHI
About Candidate
Please accept this letter as an expression of my interest in the Cashier. I am highly motivated and progress- focused young professional with a long-standing background in this field.
Throughout the course of my career, I have perfected my communication and time management abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing assigned duties with proficiency. In my previous role, I contributed customer service toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field
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Work & Experience
◦ Serves customers by completing account transactions. ◦ Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
◦ Ensuring payments, amounts and records are correct. ◦ Working with spreadsheets, sales and purchase ledgers and journals. ◦ Recording and filing cash transactions
◦ Identify and assess customers’ needs to achieve satisfaction ◦ Build sustainable relationships and trust with customer accounts through open and interactive communication
◦ Meet personal/customer service team sales targets and call handling quotas ◦ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution ◦ Keep records of customer interactions, process customer accounts and file documents