Hanah Javed

Sales Associate ( Customer Service )
August 12, 1995

About Candidate

Hanah

0752345432

ualish54@gmail.com

27th Jan

Dear Hiring Manager,

I am applying for the role of Sales Associate/ Customer Service. I have considerable experience and expertise in serving customers and marketing merchandise to consumers. Throughout my career, I’ve developed my leadership skills and my ability to identify a business’s most pressing needs so that I can fulfill them.

In the course of my former position at Tutopiya, I was responsible for handling customers and listening to and managing them accordingly, My team improved sales by how I was dealing with the customers. My other duties consisted of creating customer service initiatives,

I am a driven, focused individual always searching for ways to create and add value to the company, including the development of new strategies for marketing, and customer service. My exceptional detail-oriented philosophy is paired with outstanding soft skills and clear communication. I developed a reputation for bridging the gap between top management executives and sales teams.

I would really appreciate it if my current profile is considered for this job, I would be very much thankful and work hard for the company’s strategies and plans.

Best regards,

Passport Nationality
Srilankan
Passport No
N9139943
Passport Issued Date
November 14, 2021
Passport Expiry Date
November 14, 2023
Passport Port Place of Issue
Colombo
Passport Photo
1st Dose Name
Sinopharm (1st Dose)
1st Dose Date
January 3, 2022
2nd Dose Name
Sinopharm (2nd Dose)
2nd Dose Date
February 3, 2022
Country
Sri Lanka

Location

Work & Experience

C
Customer Service Executive in Aegis December 6, 2025 - December 6, 2025
Aegis

 Maintaining a positive, empathetic, and professional attitude toward customers at all times.  Responding promptly to customer inquiries.  Communicating with customers through various channels.  Acknowledging and resolving customer complaints.  Acknowledging and resolving customer complaints.  Processing orders, forms, applications, and requests.  Keeping records of customer interactions, transactions, comments, and complaints.

S
Senior - Customer Service Executive- Present December 6, 2025 - December 6, 2025
Tutopiya ( Singapore based company )

 Maintaining a positive, empathetic, and professional attitude toward customers at all times.  Communicating with customers through various channels.  Managing a team of junior customer service representatives.  Acknowledging and resolving customer complaints.  Managing accounts of the students'  Assisting customers and finding solutions to the problems they Face

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