Ibrahim Mohamed Ihsan
About Candidate
I.M Ihsan
53P Brandiyawatta Rd,
Wellampitiya
Srilanka.
02/06/2023
Human Resource Manager,
Riyadh,Saudi Arabiya.
Dear Sir/Madam,
Application for Service Engineer.
I hope you and your loved ones are staying safe and keeping well amidst the current pandemic.
I have more than 8 years of experience in providing Technical Service Support, Production Management & Pre-sales to systems in the printing production industry mainly for newspaper, commercial printing and packaging companies. I have a very good understanding and gained knowledge in Automation, Engineering design & development, and customer management during my work experiences.
I hope I can apply my technically gained knowledge and skills for the above position as I am easily
adaptable to any nature of business related to the technical field. I have proven track records in increasing the customer base of the business by providing timely technical support in an efficient and effective manner. Further, I have provided my assistance to establish strategies in relation to technical support additionally, over 5 other Territories and thereby helped to increase the revenue of annual maintenance contract(AMC) by 40%.
I believe that I am an excellent candidate for any technically challenging position as I gained industrial
knowledge and graduated in electronic & Telecommunication and computer engineering. Herewith attached my resume for the above position. I would very much like the opportunity to meet you at the interview. I truly appreciate your consideration.
Thank You,
Sincerely,
Ihsan Ibrahim.
+94 778111310
Email-ihsanmd5@gmail.com
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Work & Experience
• Leading a team of engineers, and a significant individual contributor on projects. Member of business leadership and technology strategy teams. • Manage all resources and services to optimize effective utilization and control maintenance cost. • Structure proper programs for predictive and preventive maintenance of plant and machinery, and monitor. • Work closely with engineering and sales teams and contribute to account planning and sales strategy development. • planning and directing all safety aspects during the chemical production. involved strategies, objectives, initiatives and policies. Lead the Service operations and ensure the quality and profitability of service delivery.
• Attend presales meetings, understand client’s technical specifications & requirements based on the production process and providing necessary technological solutions. • Perform market research to find new business opportunities. Learn skills in relation to the latest printing technologies and adapting accordingly. managing stock of parts and guarantee a high-level inventory record. • On-site machines installation, maintaining and logical Troubleshooting Enterprise Inkjet Systems, products, software and networking. • Planning and executing project installation & commissioning. While Analyze, test, Diagnose and troubleshoot complex problems in Digital technology machineries. • Identify problems, diagnosis and Provide technical supports to the client bases in Newspaper industry, packaging companies and other commercial printing customers. • Perform Preventive, Predictive & proactive maintenance to ensure reliability of the function and calibrate the device to maintain standard quality. • Responsible for reporting customer feedback according to applicable quality standard policy. • Execute an effective root cause analysis of products issue. recommend remedial actions and update processes.