Mohamed Shafraz Foumi
About Candidate
I believe that my experience in Hotel Field, along with my education and training, make me excellent candidate for this position as I have more than 11 years of experience in the Hospitality Management industry, and I am confident that I have the skills and qualifications that you are looking for. am motivated to join an organization where I can contribute my unique skills and grow as a hospitality professional.
I have a proven track of record of success in managing all aspects of the hotel operation, from guest services to housekeeping to food and beverage. am also experienced in managing staff, and I have a strong record of developing and motivating teams to achieve excellence. I am intrigued by the opportunity to bring my talent, experience, and commitment to help people in the hotel.
I am committed to providing excellent customer service and I am always looking for ways to improve the guest experience. I have a strong background in training and development, and I am confident in my ability to create and implement training programs that will help staff achieve excellence. I am also experienced in managing budgets and financials, and am confident in my ability to manage and grow the hotel’s revenue.
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Work & Experience
Handled Overall Front Office operations
Handled Overall Front Office operations
Handled Overall Front Office operations
Handled customer service and front office reservations. Handled front office staff and their management. Looked after the day-to day plans for a hotel. Communication with various stakeholders like customers and management. Managing front desk. Supervised the personnel. Handled guest issues and problems. Processed payments. Took charge of the profile of a supervisor in the absence of the resident manager. Handled and managed the inventory.
Handling customer and employee issues. Overseeing operations, including maintenance, cleanliness and efficiency. Ensuring that security and safety regulations are met. Work with management to assess and improve processes and policies. Monitor and report on revenue and cash flow. Uphold and enforce company policies. Address employee complaints or performance issues as needed. Check in with employees regularly to determine satisfaction. Help management create the department's budget. Address customer issues and complaints. Schedule regular maintenance and cleaning of facilities. Meet regularly with upper management to stay informed on company issues. Oversee security of the facility
Handling customer and employee issues. Overseeing operations, including maintenance, cleanliness and efficiency. Ensuring that security and safety regulations are met. Work with management to assess and improve processes and policies. Monitor and report on revenue and cash flow. Uphold and enforce company policies. Address employee complaints or performance issues as needed. Check in with employees regularly to determine satisfaction. Help management create the department's budget. Address customer issues and complaints. Schedule regular maintenance and cleaning of facilities. Meet regularly with upper management to stay informed on company issues. Oversee security of the facility
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