Mohamed Zaeem
About Candidate
Versatile professional with proven skills in sales, customer service, and finance, ready to excel in any role with dedication, leadership, and results.
Passport Nationality
Sri Lankan
Passport No
N11189466
Passport Port Place of Issue
Kandy
Passport Photo
1st Dose Name
Moderna (1st Dose)
1st Dose Date
August 13, 2021
2nd Dose Name
Moderna (2nd Dose)
2nd Dose Date
September 11, 2021
Country
Sri Lanka
Location
Work & Experience
C
Customer Experience Associate - Officer
February 13, 2020 - July 15, 2024
Dialog Business Services PVT LTD
I worked as a Customer Experience Associate (officer category) for about four years and received multiple compliments from both management and customers for my excellent and unwavering service throughout my tenure.
A
Account Manager - Emerging Enterprise (Coordinator)
July 16, 2024 - August 2, 2025
Dialog Axiata PLC
I progressed from Customer Experience Associate to Account Manager – Emerging Enterprise (Coordinator category), consistently delivering exceptional service to both customers and management.
Awards
S
Service from my heart - Hero
2023
I was honoured with the “Service from My Heart – Hero - Gold category” award in 2023 by Dialog Axiata PLC for demonstrating an exceptional attitude in customer service. This recognition was awarded for my dedication to delighting both internal and external customers, consistently placing customer experience at the centre of my work ethic, and upholding a strong “Yes We Can” attitude that aligned with the company’s corporate values and service excellence standards.
