• Preparing and serving hot and cold drinks such as coffee, tea, and specialty beverages. • Cleaning and sanitizing work areas, utensils and equipment • Cleaning service and seating areas • Describing menu items and suggesting products to customers • Servicing customers and taking orders • Ordering, receiving and distributing stock supplies • Receiving and processing customer payments.

• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage. • Operated cash register, collected payments and provided accurate change. • Helped customers find specific products, answered questions and offered product advice. • Monitored sales events, added new merchandise and rang up purchases. • Processed all sales transactions accurately and promptly to prevent long customer wait times. • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers. • Promoted specific item options to drive sales and achieve add-on purchases. • Trained new team members in cash register operation, stock procedures and customer service. • Scanned customer purchases, supporting transactions to streamline sales process. • Received payments for product, service and issued receipts. • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency. • Worked closely with front-end staff to assist customers and maintain satisfaction levels.

• Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. • Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. • Keeping menus clean and presenting them to customers. • Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service. • Clearing tables and preparing them for the next customers. • Assisting in cleaning and opening or closing tasks. • Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away. • Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment. • Transporting used linen to or from the laundry or housekeeping section. • Assisting with unloading and storing stock. • Personally, welcomed guests and helped find most suitable offerings through effective questioning. • Maintained knowledge of menu items, garnishes ingredients and preparation methods to assist guests with menu selection. • Stoked displays with new and transferred merchandise. • Offered product samples, answered questions and suggested products. • Greeted guests with friendliness and professionalism. • Executed cash transactions quickly and accurately.