OMAR HAROON HAMSADEEN SALLAY
About Candidate
Grown in a business background family, Debuted as Contact Center Agent in interest to succeed in Customer Care field by facing various challenges throughout meeting and maintaining relationships with customers which enforced my journey of my interest. As a quick learner and good time, team & emergency management skills I’ve been promoted to Customer Care Supervisor looking over the Customer Care/Call Center reporting to the Head of Dept. Consist of managing the team making sure to achieve KPI, managing dept. payroll, handling paettycash and other dept. expenses. As per my experience I highly believe that I will be a great asset to the company and it would my pleasure do my very best to bring an exciting image for the company.
Yours faithfully,
Omar.
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Work & Experience
Guiding the customer care team | Maintaining customer service levels | Coordinating employee transport | Handling petty cash of department | Managing department cost complying to requirements of management
Handling inbound and outbound calls as well as emails & walk-in customers to meet customer expectations complying to company standards | Responsible for processing and receiving payments and issuing receipts to customers
