Dear Hiring Manager,

I’m writing to you regarding Front Desk opening, which I discovered on Emerald Isle earlier this week. I’ve been working as a Front Desk Agent at Ramada Colombo for 1 and half years now and currently working as a Front Office Associate at The Hilton Colombo, and during that time, I’ve maintained a 95% customer satisfaction rating. I’m applying to this position because I’m ready to take the next step in my career, and hope to leverage my years of relevant experience at The Ramada Colombo and The Hilton Colombo and apply them as your new front desk agent

My core duties at Hilton Colombo and Ramada Colombo included greeting and registering customers in a 200+ room hotel, as well as memorizing faces, offering personalized service, and balancing between $5,000 and $10,000 in cash every day. I also took reservations over the phone, by email, through AirBnB, and in person, and worked diligently to avoid any instances of overbooking. And most important for the front desk agent,

This professional experience has allowed me to improve my leadership skills, learn the ins and outs of front desk hospitality work, create an easy, comfortable rapport with guests, and prepare for a future in management. I believe my skill-set will benefit this , which I understand is looking for an organized, confident Front desk agent with adept communication skills.

I fully believe that I can fulfill the requirements for the front desk agent role . I’m looking forward to discussing the position and my qualifications with you in more detail soon. You may contact me at +94 76 562 2476, or by email at shenaraperera540@icloudcom. If I haven’t heard from you in one week, I’ll reach out again in hopes of learning more about the opportunity. Thank you for your time and consideration.

Sincerely,

[Shenara Perera]