•Provided pricing information to customers regarding specific products. •Functioned as backup in areas of sales,support and services. •Assisted customers with prompt and polite support in-person and via telephone. •Used consultative sales approach to understand customer needs and recommend relevantofferings. •Greeting customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

•Helped over 50guests every day byprocessing payments monitoring reward accounts and resolving service concerns.

Enhanced branch productionrates by handlingstaff conflicts, evaluations,hiring/terminationprocesses, coaching employees on company protocoland payroll operations