Provide Critical IPTV Infrastructure Hardware Devices and Backend Application Monitoring and Maintenance (Linux and Windows Servers/Routers/Switches\Firewalls) Introduce and Integrate New Technologies into existing Sri Lanka Telecom IPTV Data Centre Environments. Working on the 24/7 roster by monitoring and providing level 1,2 support Implement ticketing systems (Manage engine service desk) and SLA management. Troubleshooting Linux systems and Windows systems. Channel /SVOD/Distributer Creating and Editing. Communicate with the end users(customers) and resolve technical and network issues Related to IPTV Platform. Working with VMware, Cisco UCS Manager, Oracle Enterprise Manager, Veritas NetBackup. Monitoring with Manage Engine OpManager Tool.(servers/switches /Routers/Firewalls). Creating SLT IPTV Platform weekly and monthly incident /service request analysis reports. Opening and Handling cases with Vendors Regarding System or Hardware Issues (Broadpeak/Beenius/Verimatrix/ Seachange Middleware). Replacing Hardware Components of the Servers and Configuring and Maintaining Cisco devices. Configuring & maintaining SLT IPTV OTT platform infrastructure.

Duties and responsibilities as an Assistant Engineer (NOC_ BSS/RAN) includes Following. Providing ongoing operational support in designing, optimizing and Commissioning new site including Call test , alarms configurations and rectification site issues and first level troubleshooting with diagnosing, defects and faults of various Huawei BTS, BSC and NodeB’s, E NodeB RNC Single RAN. (BTS3012, BTS3012_II, BTS3012AE, BTS3900, BTS3900A, BTS 5900,DBS3800 DBS3900, BSC6000, BSC6900, MBSC6900 etc ). Monitoring the performance of BTS/BSC/NodeB/E Node B /RNC Network alarms(2G,3G,4G) using LMT,Huawei U2000 (I Master MAE) and escalate to relevant field engineers and Handle all critical/major alarms per Shift and Manage critical situations liaising with vender and escalate those alarm on time to service provider and Handling the Troubles Tickets (TT) using external resource Support Configuration, Alarm Surveillance and Integration using Huawei U2000 client (MBB and FBB) and Trouble Ticket handling using Huawei OWS (Operation Web Services) Cloud Based Operation and Maintenance Platform, BTS and NodeB software version upgrade, patch upgrade work, virus grad upgrade and configuration LMT Java security. Providing technical 1st Level front office advice regarding Huawei BTS, BSC and NodeB’s,E NodeB troubleshooting (Hardware and software) and also provide information to vendors such as RRU and board Inventories, NodeB xml file, and monitoring the RF performance (Frequency Scan, channel interference, Mean RTWP, Single user CS Trace, Single User PS Trace ) and Service Quality WO Handling and KPI (RF) Alarm report preparation. Handling and recording logs of the BTS, BSC, RNC and NodeB,E NodeB Spare Parts details, and also plays a role in status of inventories, and instruments and maintaining the documentation of CDR, BSC, RNC Back up, BTS Preparation and NodeB Mainboard Log Collection, BTS Log Collection. Team Management Networking EXTRA CURRICULAR ACTIVITIES I was a committee member of the College Astronomical Society Job Title : - Technical Officer(NOC_BSS/Radio Access Network) (2014Dec-2015 June) Planning the network infrastructure for new site such as VLAN, IP Plane and part plan (BTS and NodeB), RF cell data and Neighbor. Liaising with vendors, suppliers, service providers namely vendors both active and passive team and Handling customer complaints, operator queries within the given SLA and handle the contractual obligations when resigning employees in team. I was a committee member of the College Photographic Club I was a member of the College Science Society Support Configuring network with technology of Huawei U2000 client and Local maintenance Client, it’s namely Modify internal and external neighbors, cell parameters, Capacity expansion TRX Addition and Cell Cascading,2G and 3G capacity Degrow, VLAN, ELAN and E-Line configuration, Mainly check the MAC address learning with computer software and operating systems.

Duties and responsibilities as an Assistant Engineer (NOC_ BSS/RAN) includes Following. Providing ongoing operational support in designing, optimizing and Commissioning new site including Call test , alarms configurations and rectification site issues and first level troubleshooting with diagnosing, defects and faults of various Huawei BTS, BSC and NodeB’s, E NodeB RNC Single RAN. (BTS3012, BTS3012_II, BTS3012AE, BTS3900, BTS3900A, BTS 5900,DBS3800 DBS3900, BSC6000, BSC6900, MBSC6900 etc ). Monitoring the performance of BTS/BSC/NodeB/E Node B /RNC Network alarms(2G,3G,4G) using LMT,Huawei U2000 (I Master MAE) and escalate to relevant field engineers and Handle all critical/major alarms per Shift and Manage critical situations liaising with vender and escalate those alarm on time to service provider and Handling the Troubles Tickets (TT) using external resource Support Configuration, Alarm Surveillance and Integration using Huawei U2000 client (MBB and FBB) and Trouble Ticket handling using Huawei OWS (Operation Web Services) Cloud Based Operation and Maintenance Platform, BTS and NodeB software version upgrade, patch upgrade work, virus grad upgrade and configuration LMT Java security. Providing technical 1st Level front office advice regarding Huawei BTS, BSC and NodeB’s,E NodeB troubleshooting (Hardware and software) and also provide information to vendors such as RRU and board Inventories, NodeB xml file, and monitoring the RF performance (Frequency Scan, channel interference, Mean RTWP, Single user CS Trace, Single User PS Trace ) and Service Quality WO Handling and KPI (RF) Alarm report preparation. Handling and recording logs of the BTS, BSC, RNC and NodeB,E NodeB Spare Parts details, and also plays a role in status of inventories, and instruments and maintaining the documentation of CDR, BSC, RNC Back up, BTS Preparation and NodeB Mainboard Log Collection, BTS Log Collection. Team Management Networking EXTRA CURRICULAR ACTIVITIES I was a committee member of the College Astronomical Society Job Title : - Technical Officer(NOC_BSS/Radio Access Network) (2014Dec-2015 June) Planning the network infrastructure for new site such as VLAN, IP Plane and part plan (BTS and NodeB), RF cell data and Neighbor. Liaising with vendors, suppliers, service providers namely vendors both active and passive team and Handling customer complaints, operator queries within the given SLA and handle the contractual obligations when resigning employees in team. I was a committee member of the College Photographic Club I was a member of the College Science Society Support Configuring network with technology of Huawei U2000 client and Local maintenance Client, it’s namely Modify internal and external neighbors, cell parameters, Capacity expansion TRX Addition and Cell Cascading,2G and 3G capacity Degrow, VLAN, ELAN and E-Line configuration, Mainly check the MAC address learning with computer software and operating systems.

Providing ongoing operational support in designing, optimizing and Commissioning new site including Call test , alarms configurations and rectification site issues and first level troubleshooting with diagnosing, defects and faults of various Huawei BTS, BSC and NodeB’s, E NodeB RNC Single RAN. (BTS3012, BTS3012_II, BTS3012AE, BTS3900, BTS3900A, BTS 5900,DBS3800 DBS3900, BSC6000, BSC6900, MBSC6900 etc ). Monitoring the performance of BTS/BSC/NodeB/E Node B /RNC Network alarms(2G,3G,4G) using LMT,Huawei U2000 (I Master MAE) and escalate to relevant field engineers and Handle all critical/major alarms per Shift and Manage critical situations liaising with vender and escalate those alarm on time to service provider and Handling the Troubles Tickets (TT) using external resource Support Configuration, Alarm Surveillance and Integration using Huawei U2000 client (MBB and FBB) and Trouble Ticket handling using Huawei OWS (Operation Web Services) Cloud Based Operation and Maintenance Platform, BTS and NodeB software version upgrade, patch upgrade work, virus grad upgrade and configuration LMT Java security. Providing technical 1st Level front office advice regarding Huawei BTS, BSC and NodeB’s,E NodeB troubleshooting (Hardware and software) and also provide information to vendors such as RRU and board Inventories, NodeB xml file, and monitoring the RF performance (Frequency Scan, channel interference, Mean RTWP, Single user CS Trace, Single User PS Trace ) and Service Quality WO Handling and KPI (RF) Alarm report preparation. Handling and recording logs of the BTS, BSC, RNC and NodeB,E NodeB Spare Parts details, and also plays a role in status of inventories, and instruments and maintaining the documentation of CDR, BSC, RNC Back up, BTS Preparation and NodeB Mainboard Log Collection, BTS Log Collection. Team Management Networking EXTRA CURRICULAR ACTIVITIES I was a committee member of the College Astronomical Society Job Title : - Technical Officer(NOC_BSS/Radio Access Network) (2014Dec-2015 June) Planning the network infrastructure for new site such as VLAN, IP Plane and part plan (BTS and NodeB), RF cell data and Neighbor. Liaising with vendors, suppliers, service providers namely vendors both active and passive team and Handling customer complaints, operator queries within the given SLA and handle the contractual obligations when resigning employees in team. I was a committee member of the College Photographic Club I was a member of the College Science Society Support Configuring network with technology of Huawei U2000 client and Local maintenance Client, it’s namely Modify internal and external neighbors, cell parameters, Capacity expansion TRX Addition and Cell Cascading,2G and 3G capacity Degrow, VLAN, ELAN and E-Line configuration, Mainly check the MAC address learning with computer software and operating systems.

Providing ongoing operational support in designing, optimizing and Commissioning new site including Call test , alarms configurations and rectification site issues and first level troubleshooting with diagnosing, defects and faults of various Huawei BTS, BSC and NodeB’s, E NodeB RNC Single RAN. (BTS3012, BTS3012_II, BTS3012AE, BTS3900, BTS3900A, BTS 5900,DBS3800 DBS3900, BSC6000, BSC6900, MBSC6900 etc ). Monitoring the performance of BTS/BSC/NodeB/E Node B /RNC Network alarms(2G,3G,4G) using LMT,Huawei U2000 (I Master MAE) and escalate to relevant field engineers and Handle all critical/major alarms per Shift and Manage critical situations liaising with vender and escalate those alarm on time to service provider and Handling the Troubles Tickets (TT) using external resource Support Configuration, Alarm Surveillance and Integration using Huawei U2000 client (MBB and FBB) and Trouble Ticket handling using Huawei OWS (Operation Web Services) Cloud Based Operation and Maintenance Platform, BTS and NodeB software version upgrade, patch upgrade work, virus grad upgrade and configuration LMT Java security. Providing technical 1st Level front office advice regarding Huawei BTS, BSC and NodeB’s,E NodeB troubleshooting (Hardware and software) and also provide information to vendors such as RRU and board Inventories, NodeB xml file, and monitoring the RF performance (Frequency Scan, channel interference, Mean RTWP, Single user CS Trace, Single User PS Trace ) and Service Quality WO Handling and KPI (RF) Alarm report preparation. Handling and recording logs of the BTS, BSC, RNC and NodeB,E NodeB Spare Parts details, and also plays a role in status of inventories, and instruments and maintaining the documentation of CDR, BSC, RNC Back up, BTS Preparation and NodeB Mainboard Log Collection, BTS Log Collection. Team Management Networking EXTRA CURRICULAR ACTIVITIES I was a committee member of the College Astronomical Society Job Title : - Technical Officer(NOC_BSS/Radio Access Network) (2014Dec-2015 June) Planning the network infrastructure for new site such as VLAN, IP Plane and part plan (BTS and NodeB), RF cell data and Neighbor. Liaising with vendors, suppliers, service providers namely vendors both active and passive team and Handling customer complaints, operator queries within the given SLA and handle the contractual obligations when resigning employees in team. I was a committee member of the College Photographic Club I was a member of the College Science Society Support Configuring network with technology of Huawei U2000 client and Local maintenance Client, it’s namely Modify internal and external neighbors, cell parameters, Capacity expansion TRX Addition and Cell Cascading,2G and 3G capacity Degrow, VLAN, ELAN and E-Line configuration, Mainly check the MAC address learning with computer software and operating systems.