Responsible for the tasks delegated by the store manager. In charge of the workplace and ensuring it's smooth running and operation in the absence of the manager. Providing support to the manager in the planning and executing of all complex activities and tasks. Doing this by highlighting the impact, risks and consequence of any managerial decisions and also coming up with possible alternatives and different perspectives to business problems. Creating a constructive environment and organizing brainstorming sessions where ideas can be generated. Also responsible for building goodwill & loyalty from customers. Auditing the work environment to ensure compliance with Health & Safety standards.

As a crew member I have a good experience of1.Train the new staff and give them a basic knowledge about the company and company policies.2.Train them about the health and safety, food safety issues.3.Guide and advice the members of my team towards the company goals.4.Handle the customer complaints5.Work along with the staff.

As a crew member I have a good experience of1. Serving customers on the till and attend the customers complaints.2. putting out the delivery3.Working with the other members of staff and promoting customer service.4. Come up with planning with my department of sales.5. Carry on the reduction and promote them.