Dear Sir,

As a skillful professional with more than 10 years’ experience at ToyotaLanka (Private) Limited (Fully owned subsidiary of Toyota Tusho CorporationJapan), I am confident in my ability to make a substantial impact on yourdealership’s success as your next Automotive Service Advisor/ServiceEngineer.

My qualifications include the following:

As a certified Toyota Pro Service advisor & with Professional qualifications inAutomobile field, I have won the championship of Toyota National Skillcontest(Service Advisor category) which was awarded by Toyota Motor corporation Japan.

Serving as the chief point of contact for automotive service and repair matters;coordinating service schedules, pricing repair jobs, setting appointments.

Managing customer repair needs while maintaining full transparency on costand time estimates to successfully meet service delivery standards.

Earning positive Customer Service Index scores and maintaining trusting and loyal customer relationships due to my strong work ethic and my proven commitment to customer satisfaction.

With my dedication to ensuring a productive, efficient,and trustworthy automotive service department, combined with my self-motivation and communication skills, I believe I would be an excellent addition to your team.

Please find attached my curriculum vitae.

Thank you for your consideration.

Yours sincerely,

Shane Jayamanne