Maintains 65% P&L profitability Process implementation, revenue and sales strategy planning, event organising are also sub responsibilities 8 F&B outlets - All day dining, 02 signature dining restaurants, 01 cafe, 01 over water bar, 01 Main bar, G&T bar and IVD operation

Achieved the financial targets by 10% increase Lead a team of 52 associates Customer rating on review pro increased by 7% Achieved brand quality assurance rating of 94% Implemented revenue Analysis and revenue overview reports to understand the business and create new strategies. Always provide a professional and courteous service and ensure that all employees of the assigned outlets follow the example. Understand thoroughly the concept of the hotel and outlets and train all employees of the outlets in regard to the concept Lead the department efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.

Joined in the pre-opening stage, built the full team from recruitment to training to service. Achieved the target date for opening of the hotel. Entire operation of F&B (4 outlets including a 24hr bar) was designed, item purchased, layouts structuring etc was completed in this period.