Delivering a comprehensive service to enquiring customers  Possibly delegating certain customer enquiries to specific teams  Managing a large number of incoming calls and emails  Managing customers’ accounts  Keeping a record of customer interaction and details of actions taken  Communicating with internal teams to discuss sales targets  Generating sales leads, building sustainable relationships where necessary  Reporting back on results  Handling cleaning procedures.

Mixing paints to get right color o Preparing and cleaning the parts before painting o Matching the paint or coats to be used o Applying the painting

Designing and developing tour itinerary programs for the familiarization tours from Australia, Malaysia and Thailand.  Creating creative presentations for the roadshows, reports of the promotions, feasibility analysis and observations on marketing opportunities in markets.  Cooperate with the assistant directors to increase arrival to Sri Lanka.  Managing budgets, planning and scheduling promotional campaigns.  Maintaining tourist arrival statistical report.